In a global and dynamic world, training in negotiation is essential to the success of the organization. In the negotiation workshop and courses the participants learn Principles, Strategies, Techniques and Tools for Negotiation based on the Principled Negotiation Model developed at Harvard University by Prof. Howard Raiffa and Prof. Roger Fisher, adapted, as needed, to the culture and specific needs of the client. The Principled Negotiation Model is based on interests rather than on positions, and is suitable for organizations that maintain long-term relationships with outside providers, clients in other organizations, as well as with other departments within the organization itself. The workshop is designed for management at all levels, human resources managers, marketing directors, project leaders, financial officers, procurement department and others.
Mediation
Mediation is a voluntary process in which parties to an imminent dispute or an existing one meet with presence of a neutral third party, the Mediator, to discuss their issues, concerns, imminent or existing conflict and progress towards its settlement. Mediation can and should be used as an alternative to a formal legal proceeding, it is usually confidential, and results in a written agreement, which the parties have designed to meet their needs. The Mediator's role is to assist the parties in reaching an agreed result, in a participatory process.